SHIPPING
Orders are fulfilled within 1-2 working days (excluding weekends & public holidays) and you will receive tracking information as soon as it's on the way. If you don’t see the email in your inbox, be sure to check your junk, spam, or promotional folders, just in case it lands there.
⟡ Free UK Standard Delivery when you spend over £50 or more.
If you’re ordering from our Custom Jewellery Collection, please check the lead times listed on each product page, as shipping will follow those timelines. We recommend double-checking your personalisation details before placing your order to ensure everything is just right.
If you have any questions, feel free to reach out—we’re happy to help!
Mother’s Day Delivery Information:
We want to help you find the perfect Mother’s Day gift, so here are the key dates to ensure your order arrives in time:
Ready-to-Ship Jewellery – Order by 12 PM on 28th March for guaranteed delivery.
Custom Jewellery – Order by midnight on 18th March to receive it in time.
Delivery Options
Standard Delivery (2–4 working days) – £3.99 (Free for orders over £50)
Next Working Day Delivery – £5.99 (Orders placed after 2 PM on weekdays and 1 PM on weekends will be delivered within two working days.)
Please note: Next working day delivery may not be available for remote locations and islands.
Custom Jewellery Orders
For items from our Custom Jewellery Collection, shipping times will follow the lead times listed on each product page. Some designs are case-sensitive, so please double-check your personalisation details before placing your order to ensure everything is just right.
Delivery Estimates & Delays
Our estimated delivery times are based on current averages, and while we do our best to meet them, they are not guaranteed. Occasionally, factors beyond our control—such as weather conditions, global events, or local disruptions—can affect courier services and cause delays. We appreciate your patience and understanding.
If you have any questions, feel free to reach out—we’re happy to help!
European Delivery Information
We’re pleased to offer shipping to the following countries:
Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Spain, and Sweden.
Delivery Options
Standard Delivery (4–7 working days) – €5.00
Express Delivery (1–3 working days) – €19.00
Custom Jewellery Orders
For items from our Custom Jewellery Collection, shipping times will follow the lead times listed on each product page. Some designs are case-sensitive, so please double-check your personalisation details before placing your order to ensure everything is just right.
Delivery Estimates & Delays
Our estimated delivery times are based on current averages, and while we aim to meet them, they are not guaranteed. Occasionally, factors beyond our control—such as weather conditions, global events, or local disruptions—can affect courier services and cause delays. We appreciate your patience and understanding.
If you have any questions, feel free to reach out—we’re happy to help!
Express Delivery Information
Express Delivery (3–5 working days) – £15.99
Free Express Delivery on orders over £70
Custom Jewellery Orders
For items in our Custom Jewellery Collection, shipping times will follow the lead times listed on each product page. Some designs are case-sensitive, so please double-check your personalisation details before placing your order to ensure everything is just right.
Delivery Estimates & Potential Delays
We base our estimated delivery times on current averages, and while we always aim to meet them, they cannot be guaranteed. Occasionally, factors beyond our control—such as weather conditions, global events, or local disruptions—may impact courier services and cause delays. We appreciate your understanding and patience.
If you have any questions, feel free to get in touch—we’re always happy to help!
