Terms and Conditions for Reign and Water
Reign and Water, owned by Naomi Simon, operates under the name "Reign and Water" for all transactions and interactions related to the website. We recommend that you print out and retain a copy of these terms and conditions for your reference. These terms govern all actions on this website, and by using this site, you agree to be bound by them. If you do not agree with these terms, please refrain from using or accessing the website.
Ownership and Contact Information
This website is owned and operated by Reign and Water Ltd (hereafter referred to as "Reign and Water," "we," "us," or "our"). Should you have any questions or concerns regarding these terms, please do not hesitate to contact us.
Agreement to Terms
These terms and conditions apply to your use of this website. By accessing this website and placing an order, you agree to comply with the terms outlined here. If you do not agree, you may not use or access this site.
The Contract Between Us
When you make a purchase through the website, the contract for the transaction will be between you and Reign and Water Ltd. Payment in full for the goods you order must be received before your order can be accepted and processed.
Once your payment is confirmed, Reign and Water Ltd will send an order confirmation to the email address you provided. This email will include your name, order number, and total price. Reign and Water Ltd’s acceptance of your order results in a legally binding contract on the terms specified here. Any additional terms requested by you will not be included in the contract unless explicitly agreed upon.
Reign and Water Ltd reserves the right to cancel any contract in case of errors or inaccuracies regarding the goods or pricing shown on our website. If an error is identified in pricing, we will inform you promptly by email and make adjustments accordingly.
General Terms
These terms and conditions, as well as all transactions conducted on this website, are governed by the laws of the United Kingdom and fall under the non-exclusive jurisdiction of UK courts. We do not accept amendments to these terms and conditions, except as stated in promotional offers or specific agreements.
Additional terms may apply to certain services, offers, or competitions, which will be clearly communicated to you.
External Links
This website may contain links to third-party websites. Reign and Water Ltd does not assume responsibility for the content or operation of any websites outside our control, and any links to third-party sites are governed by their own terms and conditions.
Promotions and Offers
Reign and Water Ltd offers various promotions for our customers and reserves the right to cancel or amend any promotion if it is misused or deemed necessary. Specific terms apply to each promotion, such as percentage-off discounts and gift-with-purchase offers.
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Discount Restrictions: Percentage-off codes cannot be used on certain items such as gift cards, sale items, or specific product categories, including but not limited to accessories, charms, and bundles.
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Gift with Purchase: Only one complimentary product is allowed per transaction, and no cash alternative is offered. Complimentary products may not be returned or exchanged, except under specific circumstances as outlined in our return policy.
Use of Website Content
Reign and Water Ltd retains the copyright, trademarks, and intellectual property rights for all material and content on this website. You are allowed to use this content solely for personal, non-commercial purposes. Reproducing or using the content for commercial gain is prohibited.
You are also prohibited from creating links to this website without our prior written consent or from restricting or inhibiting the use of the website by others.
Image Discrepancy Disclaimer
While we make efforts to ensure accuracy, the images on our website are for illustrative purposes only and may not reflect the actual product exactly. Variations in colour, size, and appearance may occur due to different screen settings or other factors.
Payment Information
Reign and Water Ltd accepts payments via major credit and debit cards. All prices displayed on the website are inclusive of VAT, and your payment service provider will handle any currency conversion if applicable.
For your security, we use secure payment systems, and your payment is processed via encrypted transactions.
Third-Party Payment Providers
In partnership with Klarna Bank AB, we offer the option to pay later or split your payments into installments. Please refer to Klarna’s user terms for more details. We handle your personal data in accordance with applicable data protection laws, in line with Klarna's privacy policy.
Warranty and Liability
All Reign and Water products are covered by a warranty against manufacturing defects. This warranty does not cover damage resulting from misuse or wear and tear. Returns are subject to our returns policy, and refunds or exchanges are processed in accordance with this policy.
Changes to Terms and Conditions
Reign and Water Ltd reserves the right to modify these terms and conditions at any time. Any updates will be communicated on the website, and it is your responsibility to review the terms periodically. By continuing to use the website, you agree to be bound by the most recent version of the terms.
For more information, please refer to our full Returns Policy and other specific product terms.
Governing Law
These terms and conditions are governed by English law, and any disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the English courts.
Cancellation Policy
Once your order has been placed with Reign and Water, you are unable to cancel or make any changes. For more information on how to return your order, please refer to our returns policy.
For personalised items, in accordance with the Consumer Rights Act 2015, please note that even if you refuse delivery, you will not be entitled to a full refund.
Reign and Water reserves the right to cancel any order if any terms or conditions have been violated, including issues with giveaways, discounts, or promotional offers.
Extent of Liability
If you have concerns regarding any of our products, please investigate immediately and refrain from using the product until safety has been confirmed by a qualified Reign and Water agent. In the event that a product fails under normal warranty conditions, Reign and Water will make efforts to compensate you for the failed part.
However, Reign and Water and Naomi Simon is not responsible for any harm, injury, or death caused to yourself or any third parties through the use of our products.
Local Taxes, Charges, and Tariffs
Customers are solely responsible for paying any and all taxes, duties, tariffs, and other charges imposed by local, state, or national authorities in accordance with applicable laws and regulations.
SMS/MMS Mobile Messaging Program Terms and Conditions
Reign and Water (owned by Naomi Simon) is offering a mobile messaging program (the “Program”), and by opting in or participating, you agree to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By participating in any of our Programs, you accept and agree to these terms, including resolving disputes through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is specific to the Program and does not modify other Terms and Conditions or Privacy Policy governing other relationships with Reign and Water.
User Opt-In
The Program allows you to receive SMS/MMS messages by affirmatively opting in, such as through an online or application-based form. Regardless of how you opt-in, you agree that this Agreement applies to your participation. By participating, you consent to receive autodialed or prerecorded marketing messages at the number associated with your opt-in. Consent is not required to make any purchase. While we may send messages using an autodialer, not all messages are sent through automatic telephone dialing systems (“ATDS”). Message and data rates may apply.
User Opt-Out
To stop receiving messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from us. You may receive a confirmation message. If you're unable to reply with these commands, please contact us for manual opt-out assistance. Only the methods outlined above are valid for opting out.
Duty to Notify and Indemnify
If you change or stop using the mobile number you used to subscribe to the Program, including canceling your service plan or transferring the number, you agree to follow the User Opt-Out process beforehand. Failure to do so may result in you being responsible for any costs or liabilities incurred by Reign and Water due to claims from individuals who later take ownership of your number.
You agree to indemnify, defend, and hold Reign and Water harmless from any claims or liabilities resulting from your failure to notify us of changes to your mobile number.
Program Description
Participants in the Program will receive messages about Reign and Water products, including accessories (watches, jewelry, handbags), clothing, limited-time offers, and events.
Cost and Frequency
Standard message and data rates may apply. The Program involves recurring messages, and additional messages may be sent periodically based on your interactions with us.
Support Instructions
For support, text "HELP" to the number from which you receive messages or contact us directly. Please note that emails are not an acceptable method of opting out.
MMS Disclosure
If your mobile device doesn't support MMS messaging, the Program will send SMS messages instead.
Our Disclaimer of Warranty
The Program is offered “as-is,” and its availability may vary based on your wireless carrier. Reign and Water will not be liable for delays or failures in the receipt of mobile messages. Delivery depends on your wireless provider and is outside of our control.
Participant Requirements
You must have a wireless device capable of two-way messaging, be using a participating wireless carrier, and have text messaging service to participate. Not all providers support the service, so please check your phone capabilities.
Age Restriction
You must be at least 13 years old to participate in the Program. If you are between 13 and 18, you must have permission from a parent or legal guardian to participate.
Prohibited Content
You agree not to send prohibited content through the Program, including but not limited to:
- Fraudulent, defamatory, or harmful content
- Offensive language or discriminatory content
- Viruses, harmful code, or illegal products
- Personal health information protected by law (e.g., HIPAA)
- Any content prohibited by applicable law
Dispute Resolution
If there is a dispute between you and Reign and Water, or any third-party service providers, the dispute will be resolved through binding arbitration in the United Kingdom. The arbitration will be governed by the rules of the American Arbitration Association and will be held individually, not as part of any class action. The arbitrator’s decision is final, and no punitive damages will be awarded.
Miscellaneous
You represent that you have the necessary rights and authority to agree to these terms. If any provision is found unenforceable, the remainder of the Agreement will still be valid. We reserve the right to change this Agreement and will communicate any updates. Continued participation in the Program means you accept the updated terms.
Competition Terms and Conditions
Please refer to our Competition Terms and Conditions page for more details.
Warranty
When you purchase warranty then all Reign and Water jewellery is covered by a three-year worldwide warranty, and any damages due to normal wear and tear (e.g., scratches) are not included.